Unexplained Item Loss
Nexon is not permitted to edit game characters. Nexon cannot replace stolen items, broken items, items placed on the ground, items lost on death, items lost due to compromised account security, or items lost due to lag.
Please keep your item safe and secure.
If you kept your item safe and secure, and sure it was not lost through one of the above methods, please report the exact steps, messages received, and problem.